How to fix audio and video out of sync on Windows 10: it may come as a surprise to many to realize that even in the 21st century we are occasionally subjected to some of technology’s fundamental problems: out of sync audio.
You won’t find many things as frustrating as watching a video and hearing sounds that just don’t match what your eyes are looking at! If you’re the kind of person who looks for subtitles in videos, then you’ll be suffering the most and have our sympathies. But despair no longer!
In this article, we’ll be focusing on how you can fix your out of sync audio and video on Windows 10. Let’s get right into it.
How to fix audio and video out of sync on Windows 10
The first thing you’re going to want to understand is where the problem actually starts. Knowing that is half the solution to your problem already. Have a look at the following checklist to see whether you can solve the issue through the most simple ways:
Check your streaming service and Internet connection
It’s not uncommon for many streaming sites you’re visiting having one issue or another. Bugs and location issues can contribute to getting your audio being out of sync. Check if your streaming service such as Netflix, YouTube, or Amazon Prime, is where the issue lies by trying to play a video elsewhere.
Unfortunately, in this case, there isn’t really much you can do. Usually, these bugs fix themselves on their own so all you need to do is wait. You can report the issue to the service provider and have it resolved faster.
At the same time, the fault may be with your very own Internet connection. You may want to conduct a speed test and see if getting better broadband is the solution you’re looking for.
Moreover, if you’re using a VPN and experience an issue with the audio being out of sync, check the statistics on the VPN. It’s possible that your connection is being hindered and making streaming more difficult. Try playing a downloaded video to check whether this is the issue or not.
Check your browser
While there isn’t a proven theory that suggests a certain browser causes this error, users have reported that switching their browser did help with the problem in a lot of instances.
The browser you’re using can cause this error when the cache is full. A rarity, but not unheard of! Simply navigate to the settings menu of the browser and clear the cache to fix the problem.
If you’ve done all this and the error persists, then it’s time for some manual troubleshooting, so get ready.
Before all else, make sure that you have the latest version of Windows installed. The latest version will have likely already noticed and fixed the problem.
- Open Settings;
- Go to “Check for Updates”.
You can type either menu option in the search bar too.
Check your audio drivers
If your Windows 10 version is properly updated, then it’s time to take a look at the audio drivers. For a detailed explanation of how to update audio drivers, you can check out this link.
To update high definition audio drivers and fix the problem, just follow these steps:
- In the Windows search bar, type “Device Manager” and open the program. You can also find this option in the Control Panel;
- From the list of options in front of you, look towards the bottom for the option of “Sound, video, and game controllers”. Click to expand this menu;
- From the drop-down list, right-click on “Realtek Audio” to open the pop-up menu;
- Select “Properties” as shown in the screenshot below:
Note: If you are facing an issue from a video being played through a DVD, after performing the fourth step simply click on “Advanced”, select “DVD Quality”, and select “Ok”. The issue may be resolved.
- From the dialogue window in front of you, select the “Driver” tab from the top;
- Click on “Update Driver”;
- You can choose to update automatically, but for this tutorial select “Let me pick from a list of available drivers on my computer”;
- From the next window choose “Browse my computer for driver software”;
- Select “Let me pick from a list of available drivers on my computer”;
- The “Show compatible hardware” tick box should be checked by default. Click to uncheck this and view a new list;
- From the box on your left, scroll to find “Microsoft” and select this;
- Now, from the box on the right, select the latest file for “High-definition audio device”.
- Dismiss the warning prompt and go ahead with the installation. There is no risk of harm to your PC as long as you are installing a driver update from Microsoft themselves;
- Wait for the update to be installed and close the resulting dialogue window;
- Restart your PC to have the changes take full effect. You may be prompted to do this automatically, but do so even if you aren’t asked to.
Following the tips throughout this article, your audio should now no longer be out of sync! Continue on your video-watching journey without any worry.
frustrating, we hope that you can find in this list a fix for your issue and resolve it to some extent.